A computer that is running an x64-based version of Windows Vista Service Pack 2 (SP2) or of Windows Server 2008 SP2 crashes when you do one of the following:

  • Restart the computer
  • Restart the computer and then access the computer immediately by using Remote Desktop Protocol (RDP)

When this issue occurs, you receive the following Stop error message:

STOP: 0x0000001E : (ffffffffc0000005, fffff8000253254e, 0, ffffffffffffffff)

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