Consider the following scenario:
- You have a computer that is running Windows Vista or Windows Server 2008.
- You uninstall or upgrade a program that is installed on the computer.
- You perform a system state backup operation by using a Volume Shadow Copy Service-based (VSS-based) backup utility.
For example, you perform a system state backup by using IBM Tivoli Storage Manager (TSM).
In this scenario, the system state backup operation fails.
Note: If the backup utility adds logging or events when this issue occurs, the logging or events indicate that some system state files are missing.