KB978897

On a computer that is running Windows Vista or Windows Server 2008, Virtual Disk Service (VDS) crashes when you delete some snapshots that you imported.

Note: The snapshots may be created by the Volume Shadow Copy Service (VSS) command-line utilities. For example, the snapshots are created by using Diskshadow.exe or by using Vshadow.exe.

Additionally, the following error is logged in the System log:

Log Name: System
Source: Virtual Disk Service
Date: date
Event ID: 1
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: computername
Description: Unexpected failure. Error code: exception code

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