On a computer that is running Windows Server 2008 or Windows Vista, you receive one of the following Stop error messages when you try to print a document.

Stop 0x0000003B (parameter1, parameter2, parameter3, parameter4) SYSTEM_SERVICE_EXCEPTION
Stop 0x0000007f (0x00000000, parameter2, parameter3, parameter4) UNEXPECTED_KERNEL_MODE_TRAP


  • The parameters in these error messages vary, depending on the configuration of the computer.
  • Not all “0x0000003B” and “0x0000007f” Stop error messages are caused by this problem.

Additionally, the computer may restart automatically.

2 Replies to “KB979762”

  1. Hey, Peter, I was wondering about sonhteimg: have you thought about putting the full version up on Steam (your Dead Space insert reminded me of an ad I saw on Steam)? I think you might fit the guidelines for it and should be able to get it on there. That is my preferred method of buying some of my online games, and the community on there does need more awesome Indie developers.

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