KB977893

Consider the following scenario:

  • Many updates are installed on a computer that is running Windows Server 2008 or Windows Vista.
  • You install an update by using Windows Update.

In this scenario, the update cannot be installed, and you receive the error code 0x80070490.

If you open the following folder on this computer, over 1024 log files can be found in this folder:

%WINDIR%\system32\catroot2

Sometimes, the following event log entry is logged in the Application log:

Source: ESENT Date: <date> Event ID: 471 Task Category: Logging/Recovery Level: Error Keywords: Classic User: N/A Computer: <computer name> Description: Catalog Database (684) Catalog Database: Unable to rollback operation #252237 on database C:\Windows\system32\CatRoot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb. Error: -614. All future database updates will be rejected.

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