KB967764

You try to uninstall a software update on a computer that is running Windows XP, Windows Server 2003, Windows Vista, or Windows Server 2008. However, the operation fails. For example, this problem occurs in the following scenarios:

  • You install the 2007 Microsoft Office system from a location that uses a customization update.
  • You install the 2007 Microsoft Office system Service Pack 1 (SP1) and some other available updates from Microsoft Updates, from Windows Server Update Services (WSUS), or from Microsoft Download Center.
  • You install the 2007 Microsoft Office system on an operating system that uses Windows Installer 4.5.

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