You cannot print a document on a computer that is running Windows Vista or Windows Server 2008. Additionally, when you double-click the Print icon in the task bar to check the print queue, you receive the following message in the Status section:
A4 not loaded in any tray
Note: A4 is the paper size. However, there are other paper sizes.
This problem occurs if both of following conditions are true:
- You select the Hold mismatched documents option on the Advanced tab of the Properties windows of the printer.
- The printer driver user interface (UI) plug-in uses the full UI replacement functionality.