KB970907

On an expert computer that is running Windows Server 2008 or Windows Vista, you try to offer Remote Assistance to a novice computer. However, the operation fails, and you receive the following error message:

Windows Remote Assistance is closing. An unknown error occurred so the session was disconnected.

Try restarting your session. If you continue to get this message, contact your administrator or technical support.

Additionally, the following event is logged in the Application log on the expert computer:

Source: Microsoft-Windows-RemoteAssistance
Date: Time
Event ID: 3
Task Category: None
Level: Critical
Keywords:
User: User
Computer: Computer
Description: Application will terminate, a critical error was detected in File Path

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