Consider the following scenario:
- You have a computer that was preinstalled with Windows Vista or with Windows Server 2008.
- The operating system was deployed from an image.
Note: This typically occurs if you bought the computer from an OEM.
- You start the computer for the first time and perform some initial setup tasks.
- When you set the computer name, you enter a name that contains some Unicode characters, and the total size of the computer name exceeds 15 bytes.
- You complete the initial setup and then log on to the system.
In this scenario, some services, such as the Remote Access Connection Manager service, do not start.
Note: Each Unicode character may consume 2, 3, or 4 bytes, depending on the character set. For example, this problem occurs if you enter more than eight Japanese hiragana characters in the computer name setting.