When you install update 938371 from Windows Update, you may lose access to the USB mouse or the USB keyboard on a computer that is running Windows Vista.

Notes

• This problem occurs when a very specific chain of events occurs in a specific order. This problem is not common. But when this problem occurs, it is very difficult to troubleshoot because you may lose access to the mouse and the keyboard. And, such access is required to troubleshoot the problem.
• See the “Advanced Troubleshooting” section for more information about the conditions in which this problem is known to occur and about the cause of the problem.

Along with XP SP3, Vista SP1 is being pushed out again through Windows Update as long as you don’t use Microsoft Dynamics RMS. Keep reading →

After XP SP3 was pulled, now they’ve pulled Vista SP1 from being pushed via Windows Update for fear it may screw up some business apps. Keep reading →

In Windows Vista, the Windows Update agent may not follow the “Re-prompt for restart with scheduled installations” Group Policy setting. This issue occurs when you have configured Windows Update to automatically install hotfixes at a certain time, and you do not restart the computer.

After the hotfixes are installed, a defined delay occurs before the first prompt to restart the computer. However, a design change in the Windows Update agent now requires that the user to select the defined delay value from a drop-down list. For example, the user may select values of 10 minutes, 1 hour, or 4 hours. The default delay value is 10 minutes.

The delay value that the user selects determines how much time the Windows Update agent will delay until the next prompt to restart the computer.

This article lists the content and version information for the latest version of the Windows Update Agent.

When you try to download updates from Windows Update on a computer that is running Windows Vista, you may receive the following Stop error message:

STOP 0×80070246
ERROR_ILLEGAL_CHARACTER

Additionally, the following entry may be logged in the WindowsUpdate.log file:

Automatic Updates Failure Content Install
		  Installation Failure: Windows failed to install the following update with error
		  0x80070246: "Name of Update"

Note: The WindowsUpdate.log file is in the following location:

%Windir%\WindowsUpdate.log

When you try to download updates from Windows Update on a computer that is running Windows Vista, you may receive an error message that resembles the following:

Error 0×80070003
The system cannot find the path specified.

Additionally, an entry that resembles the following may be logged in the WindowsUpdate.log file:

2007-03-17 12:14:47:639 6128 a54 Handler Post-reboot
		  status for package Package_for_KBxxxxx~31bf3856ad364e35~x86~~6.0.1.2:
		  0x80070003. 2007-03-17 12:14:47:639 6128 a54 Handler WARNING: Got
		  extended error: "POQ Operation LoadDefaultUserHive"

Note: The WindowsUpdate.log file is in the following location:

%Windir%\WindowsUpdate.log

Note: The entry in the WindowsUpdate.log file references an extended error that occurs when the system tries to load the Default User Hive.

When you install a Windows Vista language pack from the Windows Ultimate Extras section of Windows Update, the language pack installation may fail.

Note: Typically, the language pack installation fails with error code 2.

By now you probably know that Vista SP1 Beta is available to a select few testers. If you’re somewhat savy, you may know how to find it on the P2P sites, where it is available for download. But did you know that you can get it directly from Microsoft, through Windows Update, with only a very small, simple hack? Keep reading →

When you try to install updates on a Windows Vista-based computer by using Windows Update, you may receive the following error message:

Code 8007000b