You have a Windows Vista-based computer that has an Secure Digital (SD) memory card inserted. You resume the computer from the system Hibernate mode (the S4 power state). Then, you try to shut down or restart the system. In this scenario, the system may stop responding on the shutdown screen.

When the issue occurs, you must remove the SD memory card to recover the system. Or, you must press the power button to forcibly shut down the computer.

Notes

• Removing the SD card may cause data loss.
• Sometimes, after you resume the computer from the system Hibernate mode, some applications may stop responding.
• This problem does not occur on a Windows Vista Service Pack 1 (SP1)-based computer.

Consider the following scenario:

• You try to deploy Windows Vista by using an Unattend.xml file that has an oobeSystem configuration pass.
• This oobeSystem configuration pass specifies as following:

  <Reseal>
      <ForceShutdownNow>true</ForceShutdownNow>
      <Mode>OOBE</Mode>
  </Reseal>

In this scenario, the unatted settings make the computer shut down as expected. However, every time that you restart the computer, the computer shuts down again.

Consider the following scenario:

• You are running a Windows Vista-based portable computer that has Bluetooth devices installed.
• You hot-plug a PCI ExpressCard device into the computer.
• You try to shut down or to restart the computer.

In this scenario, you may receive the following error message:

Stop: 0×0000008E (0xC0000005, 0×8A317B80, 0xA624B9E8, 0×00000000)
bthport.sys - Address 8A317B80 base at 8A2F6000, DataStamp 4578eb6e

Consider the following scenario:

• You install a Bluetooth device on a Windows Vista-based computer.
• You use the Bluetooth switch to turn the device off and on.
• You open Device Manager and look for the Bluetooth device.

In this scenario, the Bluetooth device may not appear in Device Manager. Then, when you try to shut down the computer, the computer stops responding (hangs).

When you try to shut down a Windows Vista-based computer, you may receive an error message that resembles the following:

The instruction at 0×77f05148 referenced memory at 0×96ac3ce4. The memory could not be written.

When this problem occurs, the computer does not shut down as expected. This problem may occur only intermittently.

When you try to restart or to shut down Windows Vista, you receive the following message:

The following programs are still running:

• Explorer.exe
  Playing logoff sound

To close these programs and restart your computer,
click Restart Now.

You may lose work that you haven’t saved.

Note: If you are trying to shut down Windows Vista, “click Shut down now” appears in this message instead of “click Restart Now.”

If you click Restart Now or Shut down, as appropriate, Windows Vista restarts or shuts down as expected. This behavior also occurs if you just wait.

When you try to restart or shut down a Windows Vista-based computer, the system may take a long time to restart or shut down. Additionally, you may receive a message that resembles the following:

Windows is configuring updates

This problem may occur one or two days after you first start Windows Vista.

One of the keyboard routines I adopted in XP was for shutting down or restarting. I’d simply press the then “U” would open the Shutdown command, and “R” would select Restart (or I could use the arrows to move to shutdown if needed), then “Enter” would enact it. I was so disappointed when I found I could no longer do that in Vista! Well, I got nice surprise today when Angie posted a tip on how to use the old Shutdown command. After playing with it I found it didn’t always work perfect, but I found a tweak to make it do what I wanted. Here’s how to do it: Keep reading →

My first tip was how to change the behavior of the power button. The default is to Sleep, but I prefer to actually Shut Down. It’s only seven tips later, and I’ve already got a different way to do this, mostly because it’s a few steps quicker. Keep reading →