Considering the following scenario:

• You are running a Windows Vista-based or Windows Server 2008-based computer that has a Web Services for Devices (WSD) scanner that is installed.
• You create a scanner submission by using the Driver Test Manager tool to run Windows Logo Program testing on the computer.

In this scenario, the submission may fail, and the image is never scanned.

When you use an IEEE 1394-based scanner and run a 32-bit scanning program on a computer that is running Microsoft Windows XP 64-bit, Microsoft Windows Server 2003, you receive an error message on a blue screen that resembles one of the following:

0×0000000A: IRQL_NOT_LESS_OR_EQUAL

0×000000BE: ATTEMPTED_WRITE_TO_READONLY_MEMORY

This problem occurs when the scanning program calls the DeviceIoControl function to send a IOCTL_SCSISCAN_CMD control code to the kernel mode driver.

In Windows Vista, you may not experience the blue screen. When your scanning program calls the DeviceIoControl function to send an IOCTL_SCSISCAN_CMD control code to the kernel mode driver in Windows Vista, this call may not be completed successfully, and your scanning program does not work as expected. The exact symptom that is observed in the user interface depends on how your scanning software works when the DeviceIoControl function fails.

Note: If your scanning program does not work correctly, it may be related to various causes．You have to contact the software vendor first to check whether you are encountering the exact problem that is described in this article.

You use the Windows Image Acquisition (WIA) scanner on a Windows Vista-based computer to perform a scan in an application, such as Adobe Photoshop. If you click Cancel during the scan operation, the application does not function correctly. For example, you may experience one or more of the following symptoms:

• You receive an error message.
• The application stops responding.
• The application crashes.

Customized property pages in the Advanced Settings dialog box are not displayed in the Windows Image Acquisition (WIA) scanner Properties dialog box on a Windows Vista-based computer. For example, the Duplex Scan setting is not available. The Duplex Scan setting can only be changed in the Advanced Settings dialog box. Additionally, you cannot change other customized advanced settings.

When you try to scan an image by using a “Web Services on Devices” (WSD) scanner, the scanner may not retrieve the image.

You may be unable to use a scanner that uses a “Web Services for Devices” (WSD)-based scanner driver to transfer scanned data in Windows Vista. This problem may occur if the scanned data is very large. Examples of scanned data that may be very large are multipage file formats, such as XPS and PDF, and single-page formats, such as EEXIF and PNG.

This problem occurs even though you have installed the hotfix that is described in the following article number in the Microsoft Knowledge Base:

931674 You may be unable to use a WSD-based scanner driver to transfer scanned data in Windows Vista

You may be unable to use a scanner that uses a “Web Services for Devices” (WSD)-based scanner driver to transfer scanned data in Windows Vista. This problem may occur if the scanned data is very large. Examples of scanned data that may be very large are multipage file formats, such as XPS and PDF, and single-page formats, such as EEXIF and PNG.

When you perform a scan by using a “Web Services for Devices” (WSD)-based scanner driver, you may receive an error message that resembles the following:

A problem prevented Windows from saving the settings that you last used to scan a document or picture (last used settings profile).

You cannot create a new scan profile. Also, when you change the current scan profile, the changes and the current scan profile are lost.

After you connect your video camera to a Windows Vista-based computer, you cannot see the video camera in the Scanners and Cameras item in Control Panel. This behavior differs from the behavior of Microsoft Windows XP.