Environment
Novell iPrint Client for Windows 5.04
Novell iPrint for NetWare
Microsoft Windows Vista

Situation

When installing a Canon IR C2880 printer to Microsoft Visa workstations through iprint, the following errors occur:

Error message: The printer driver is unknown
Error group: Windows
Error code 1797

Error message: The remote procedure call failed.
Error group Windows
Error code: 1726

Error message: The specified username is invalid
Error group: Windows
Error code: 2202

You have a PostScript printer driver that is installed on a computer that is running Windows XP, Windows Server 2003, Windows Vista, or Windows Server 2008. In an application, you try to print a document to the PostScript printer, or you print the document to a file through the PostScript printer driver. However, the application may exit unexpectedly (crash) when the content is converting to a PostScript (.ps) file.

The following applications are known to experience the crash:

• Microsoft Word
• Microsoft Power Point
• Adobe applications such as Adobe Frame Maker 8.0

Under certain circumstances, some sections in a document may be lost. For example, you have a document that contains section 1, section 2, and section 3. After you convert the document to a .ps file, and then you convert the .ps file to a Portable Document Format (PDF) file, section 2 is lost.

Note: In this example, both section 1 and section 3 are in font A, although section 2 is in font B.

When a print job is printed successfully on a Windows Vista-based computer or on a Windows XP Service Pack 2-based computer, the “Print Complete” sound is not played.

Note: The “Print Complete” sound is specified in the Sound Control Panel item.

Consider the following scenario:

• On a computer that is running Windows Vista or Windows Server 2008, you use a printer that uses Printer Control Language (PCL) version 6 to print multiple copies of a multipage document.
• You click to select the Collate check box in a print application in Microsoft Office Excel 2003 or in Microsoft Office Excel 2007.

In this scenario, the print process does not work correctly. Additionally, you may receive the following error message after you print the first copy of the document:

PCL XL error
Subsystem: KERNAL
Error: IllegalOperatorSequence
Operator: Endchar
Position: Number

Note: This issue also occurs when you print a multipage Word 2003 or Word 2007 document after you click to clear the Enable advanced printing features check box for the printer.

On a Windows Vista-based computer, an XML Paper Specification (XPS) printer driver is installed for an XPS printer. However, when you use the XPS printer to print an XPS document, the XPS document is not correctly printed.

This problem is more likely to occur when the XPS printer driver does not include any filters.

This one is pretty easy to understand. If you need to print (note that not all print devices are physical printers, they could be XPS or PDF writers, etc), you need this service. If you never print, you can disable this service and save around 3-4MB of RAM. You can also disable this service temporarily by typing Net Stop Spooler at a command prompt with administrative rights (Net Start Spooler will start it up again). Keep reading →

Consider the following scenario:

• On a Windows Vista-based computer, you use Windows Photo Gallery to print a photo.
• On the Windows Photo Gallery toolbar, you click Print. The How do you want to print your pictures dialog box appears.
• You select the paper type that you want to use.

In this scenario, the paper type that you select is unexpectedly changed to a different paper type. However, when you print the picture, the paper type that you selected is actually used.

Consider the following scenario. You are running a Windows Vista-based computer. On this computer, you install a Web Services for Devices (WSD) printer. However, about 30 minutes after you install the WSD printer driver, the Print Spooler process (Spoolsv.exe) crashes.

Consider the following scenario:

• You are using a computer that is running Windows Vista, Windows Server 2003, or Windows XP.
• You try to print to a Line Printer Remote (LPR) printer by using LPR port monitor software or TCP/IP port monitor software.

In this scenario, you experience slow printing performance.

Consider the following scenario:

• On a Windows Vista-based computer, you print to an Internet Printer Protocol (IPP) printer.
• A paper outage or a paper jam occurs.

In this scenario, the print job is canceled 30 seconds after the paper outage or the paper jam occurs. Additionally, the print queue displays an error status.