If you work with Adobe Premiere a lot, here’s some tips on how to make it run better on Windows Vista. Keep reading →

This document can help you to resolve system errors that occur while you use Adobe Premiere Pro CS3 on Windows Vista. System errors can manifest in many different ways, including (but not limited to) the following:

• A blank or flickering dialog box.
• A frozen cursor or screen.
• A blue screen.
• An unexpected restart.
• An error message such as one of the following:
  “The application Premiere Pro has stopped working.”
  “Premiere Pro has encountered a problem and needs to close.”
  “This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.”
  “Application Error.”
  “Unhandled exception detected. Application will be terminated.”
  “Illegal Instruction.”
  “Fatal System Error.”

Many different factors can cause system errors, including conflicts among device drivers, applications, operating system settings, hardware, and corrupt elements in specific files. Although a system error may occur only when you work with Premiere Pro, Premiere Pro may not necessarily be the cause–it may be the only application that uses enough memory or processor cycles to expose the problem.

After you download Adobe Photoshop Elements 6 or Adobe Premiere Elements 4 on Windows Vista, the installer does not start and you can’t find the downloaded file in the folder to which you downloaded it. The Launch button in the Akamai Download Manager window does not do anything.

When you import supported MOV files, Adobe Premiere Elements 3.0.2 crashes and you receive the following error message, “Sorry, a serious error has occurred that requires Premiere Elements to shut down. We will attempt to save your current project.”

The project you are working on cannot be recovered by Premiere Elements and any unsaved edits are lost.

When you open Adobe Premiere Elements 3.0.2, the registration screen appears even though you have already registered or chose Do Not Register on the registration screen.

When you start Adobe Premiere Elements after upgrading to Windows Vista, you see the following error message,

Registration information is invalid. Please reinstall Premiere Elements.

The error occurs regardless of whether you install the Premiere Elements 3.0.2 patch before or after you upgrade to Windows Vista.