Consider the following scenario. You print an image to a PostScript printer from a computer that is running Windows Vista or Windows Server 2008. Additionally, the Image Color Matching feature is enabled in the properties of the printer. However, instead of the image being printed as expected, error reports are printed as the output.

You have a PostScript printer driver that is installed on a computer that is running Windows XP, Windows Server 2003, Windows Vista, or Windows Server 2008. In an application, you try to print a document to the PostScript printer, or you print the document to a file through the PostScript printer driver. However, the application may exit unexpectedly (crash) when the content is converting to a PostScript (.ps) file.

The following applications are known to experience the crash:

• Microsoft Word
• Microsoft Power Point
• Adobe applications such as Adobe Frame Maker 8.0

Under certain circumstances, some sections in a document may be lost. For example, you have a document that contains section 1, section 2, and section 3. After you convert the document to a .ps file, and then you convert the .ps file to a Portable Document Format (PDF) file, section 2 is lost.

Note: In this example, both section 1 and section 3 are in font A, although section 2 is in font B.

When you use the Binary protocol or the Tagged Binary Core Protocol (TBCP) to print from a PostScript printer on a Windows Vista-based computer, the Printer Spooler service stops responding. Or, the print application closes with an error message. Additionally, the following event is logged in the Application log:

Source: Application Error
Event ID: 1000
Information: Faulting application printdrvstress.exe, version 6.0.6000.16386, time stamp 0×454a010d, faulting module ntdll.dll, version 6.0.6000.16386, time stamp 0×4549bdc9, exception code 0×80000003, fault offset 0×00042ea8, process id 0×36c, application start time 0×01c74c0a5dea560b.

When you print a document that contains both vertical fonts and non-vertical fonts in Windows Vista, the document does not print correctly on a PostScript printer. For example, some printed characters may be broken up.

Note: A vertical font is designated with an “at” character (@) as the first character of its name. Vertical fonts are typically used on Asian systems.