When attempting to open a Compiled HTML Help (.CHM) file on Windows Vista or Windows 7, the file may open but display one of the following message instead of the expected content:
- Navigation to the webpage was canceled.
- Action canceled.
When attempting to open a Compiled HTML Help (.CHM) file on Windows Vista or Windows 7, the file may open but display one of the following message instead of the expected content:
On computers that are running Windows Vista or Windows Server 2008, you may be unable to open Help files that require the Windows Help (WinHlp32.exe) program. This article provides information about a download that helps you fix this problem.
Ever since Windows 3.1, Microsoft included the Windows Help program (WinHlp32.exe) with new releases. WinHlp32.exe is used to view 32-bit Help files that have the .hlp file name extension. Starting with the release of Windows Vista and Windows Server 2008, Microsoft has decided to no longer include in WinHlp32.exe as a component of the Windows operating system. Microsoft made this decision because WinHlp32.exe has not had a major update for many years, and it does not meet our standards for all new Microsoft programs. Microsoft realizes that this may cause some difficulties for customers who want to upgrade to Windows Vista or to Windows Server 2008 but still rely on 32-bit .hlp files. Therefore, Microsoft is making WinHlp32.exe available as a download from the Microsoft Download Center.
Special note for Help content providers who ship .hlp files
Starting with the release of Windows Vista and Windows Server 2008, third-party software developers are no longer authorized to redistribute WinHlp32.exe with their programs. For more information, see the “More information for Help content providers who are shipping .hlp files” section.
Consider the following scenario. You are running Windows Vista, and you install a language pack. You switch to the language for which you installed the language pack. You then open Windows Help and Support by clicking on the Start Pearl and selecting Help and Support.
On a computer that is running Windows Vista, some Help topics in Windows Help and Support include hyperlinks. When you click the hyperlinks, additional text is displayed. For example, the additional text may be the definition of a term or the reason for an error that the user encounters. However, Microsoft Narrator does not read the additional text after you click the hyperlinks.
In a few situations, you’ll need to download the specific help file for your language. Keep reading →
The information in this article applies to the following configuration(s):
Symptoms:
Catalyst Control Center: The Help Launching Dialog is currently not localized for all supported languages
The information in this article applies to the following configuration(s):
Symptoms:
The Help files for video aspects found in the Catalyst Control Center are not up to date
The information in this article applies to the following configuration(s):
Symptoms:
The Video aspect Help doesn’t load when pressing F1 in the Advanced Mode under Catalyst Control Center
The information in this article applies to the following configuration(s):
Symptoms:
Catalyst Control Center: The Help page is not displayed when pressing F1 in the Catalyst Control Center “Color Page” under “video”