When you access some shared files from a computer that is running Windows Server 2008 or Windows Vista, the computer stops responding under a heavy stress situation. Additionally, the computer does not recover until you force the computer to restart.

When you start a computer that is running Windows Vista or Windows Server 2008, it stops responding at a black screen early in the startup process.

When you access some shared files from a computer that is running Windows Server 2008 or Windows Vista, the computer stops responding under a heavy stress situation. Additionally, the computer does not recover until you force the computer to restart.

Consider the following scenario. You have a computer that is running Windows Server 2008 or Windows Vista. The Stored User Names and Passwords feature is enabled. Additionally, this feature has stored various user names and passwords. Then, you encounter one or more of the following problems:

• You cannot log on to a computer when you use a domain user account. The log on process stops responding at the phase of processing group policies. However, you can log on to the computer when you use a local user account.
• The Network Location Awareness service stops responding. Additionally, you cannot stop this service.
• Several services stop responding. After a while, the system stops responding.
• When you browse the shared SYSVOL folder on a domain controller, the Windows Explorer (explorer.exe) stops responding.
• When you disable a network adapter, the disable operation stops responding.
• When you work in the Network and Sharing Center, the Network and Sharing Center stops responding.

In this scenario, you have to restart the computer to resolve this problem. These problems frequently occur on servers where many log on operations and log off operations occur. For example, this problem frequently occurs on a terminal server.

Consider the following scenario:

• You install a Third-party legacy Transport Driver Interface (TDI) filter driver on a client computer that is running Windows Vista or Windows Server 2008.
  Note: TDI filter drivers are used by some antivirus or firewall applications to monitor network traffics, such as User Datagram Protocol (UDP) packets.
• You create a virtual private network (VPN) connection that uses Smart Card authentication to connect to a server that is running Routing and Remote Access service.
• Large UDP packets, which are more than 1460 bytes, are sent over the VPN connection.

In this scenario, when you use the VPN connection to connect to the server, the client computer stops responding. Additionally, the VPN connection is lost.

You install a Windows Vista service pack on your computer. After the service pack is installed, the computer may freeze, or it may restart. If the computer restarts, you see an error message that resembles the following on a black screen:

!! 0xc0000034 !! 142/53007 (_0000000000000000.cdf-ms)

Note: If you restart the computer, you experience the same error message.

Applications may stop responding or may encounter other function failures if these applications call the LCMapString function on a computer that is running Windows Server 2008 or Windows Vista. For example, because of this problem, Exchange Server 2007 may stop responding or may encounter index corruption.

You have a shell extension that was created by using Microsoft Foundation Class (MFC). The shell extension is hosted in Windows Explorer. When you use Explorer, the Explorer.exe process becomes unresponsive. This problem occurs when the following conditions are true:

• You do not have Microsoft Visual Studio 2008 installed on the computer.
• The shell extension was created by using Microsoft Foundation Class (MFC) in Microsoft Visual Studio 2008 Service Pack 1 (SP1) or in Microsoft Visual C++ 2008 Feature Pack.

This document can help you to resolve system errors that occur while you use Adobe eLearning Suite 1.0 on Windows Vista. Adobe eLearning Suite 1.0 applications include:

• Adobe Captivate 4
• Adobe Flash CS4 Professional
• Adobe Photoshop CS4 Extended
• Adobe Dreamweaver CS4
• Adobe Acrobat 9 Pro
• Adobe Soundbooth CS4
• Adobe Presenter 7
• Adobe Bridge CS4
• Adobe Device Central CS4

System errors can manifest in many different ways, including (but not limited to) the following:

• A blank or flickering dialog box
• A frozen cursor or screen
• A blue screen
• An unexpected restart
• An error such as one of the following:
  • “This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.”
  • “General Protection Fault in module [filename].”
  • “Invalid Page Fault in module [filename].”
  • “Application Error.”
  • “Unhandled exception detected. Application will be terminated.”
  • “Illegal Instruction.”
  • “Segment load failure in [filename].”
  • “Application has encountered a problem and needs to close.”
  • “Fatal System Error.”
  • A STOP error

Many different factors can cause system errors, including conflicts among device drivers, applications, operating system settings, hardware, and corrupt elements in specific files. Although a system error may occur only when you work with theeLearning Suite 1.0, the eLearning Suite 1.0 may not necessarily be the cause–it may be the only application that uses enough memory or processor cycles to expose the problem.

This document can help you resolve problems that interrupt the installer forAdobe eLearning Suite 1.0on Windows Vista. Adobe eLearning Suite 1.0 applications include:

• Adobe Captivate 4
• Adobe Flash CS4 Professional
• Adobe Photoshop CS4 Extended
• Adobe Dreamweaver CS4
• Adobe Acrobat 9 Pro
• Adobe Soundbooth CS4
• Adobe Presenter 7
• Adobe Bridge CS4
• Adobe Device Central CS4

These problems can manifest themselves in many different ways, including (but not limited to) a frozen cursor or screen, or an error.