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  Busting Vista Myths one at a time. Learn how to manage Exchange Server 2007 from Vista, and your Blackberry devices as well.
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Busting Vista Myths one at a time. Learn how to manage Exchange Server 2007 from Vista, and your Blackberry devices as well. Keep reading →

When a mail program tries to connect to a Microsoft Exchange Server 2007 server by using Secure Sockets Layer (SSL) over Simple Mail Transfer Protocol (SMTP) port 587, the connection cannot be completed.

This problem occurs if one of the following conditions is true:

• You are running Windows Mail on a computer that is running Windows Vista.
• You are running Outlook Express on a computer that is running Microsoft Windows XP with Service Pack 2.
• You are running Outlook Express on a computer that is running Microsoft Windows Server 2003 with Service Pack 1.

Note: By default, Exchange 2007 uses port 587 for SSL connections.

You use Microsoft Office Outlook 2007 on a computer that is running Windows Vista. When you try to connect to a computer that is running Microsoft Exchange Server 2003, you receive the following error message:

Task reported error 0×8004011D. The server is not available. Contact your administrator if this condition persists.

Task ‘username@example.com - Sending’ reported error (0×80040115) : ‘The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.’

When you try to install the Microsoft Exchange Best Practices Analyzer on a Windows Vista-based computer, you receive the following error message:

There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.

Additionally, an event that resembles the following is logged in the Application log:

Log Name: Application
Source: MsiInstaller
Event ID: 11721
Task Category: None
Level: Error
Keywords: Classic
Description:
Product: Microsoft Exchange Server Best Practices Analyzer Tool — Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: CA_INSTALL_HBA, location: Drive:\Program Files\ExBPA\Support\hbains.exe, command: /install-schema-noeula-quiet

Is the second time a charm? Keep reading →