After you install Windows Internet Explorer 7, you may experience either of the following symptoms:

• Symptom 1

  When you try to download files by using Microsoft Windows Media Player, you may receive an error message that resembles the following:

  Windows Media Player cannot access the file. The file might be in use, you might not have access to the computer where the file is stored, or your proxy settings might not be correct.

  If you click the option to request more information, you may receive a message that resembles the following:

  You’ve encountered error message C00D11D2 while using Windows Media Player. The following information might help you troubleshoot the issue.

  Cannot access the file
  Windows Media Player cannot access the file. You might encounter this error message for one of the following reasons:

  • This file is currently in use. Close the file, and then try again.
  • You do not have permission to access the server or other location where the file is stored. Verify that you have the appropriate access rights, and then try again.
  • You do not have permission to access the proxy server. Verify that you have the appropriate access rights, and then try again
  • You are trying to rip a track from a CD to your hard disk and you do not have permission to rip to the specified hard disk location. Verify that you have the appropriate access rights, and then try again. If the problem persists, try ripping to another folder.
• Symptom 2

  When you try to watch a streaming video from a streaming service in Windows Media Player or in Internet Explorer 7, the streaming video does not play to the end of the video.

These problems may occur if the following conditions are true:

• Windows Media Player downloads files by using a server-side playlist (SSPL).
• The server is running Microsoft Windows Server 2003 and Windows Media Services 9 Series.
• The Windows Media Services 9 Series server has fast-cache enabled.
• You try two times to download a file that has the same URL name. Or you try two times to stream a video that has the same URL name.

You install the May 2007 Cumulative Security Update for Internet Explorer (MS07-027), and then you try to open Windows Internet Explorer 7. After you do this, the File Download – Security Warning dialog box may open, and you may receive the following message:

Do you want to save this file?

The File Download – Security Warning dialog box also refers to the “navcancl” file name. After you close this dialog box, you cannot start Internet Explorer 7.

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