This document can help you to resolve system errors that occur while you use Director 11 and Director 11.5 on Windows Vista. System errors can manifest in many different ways, including (but not limited to) the following:

• A blank or flickering dialog box
• A frozen cursor or screen
• A blue screen
• An unexpected restart
• An error message such as one of the following:
  • “This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.”
  • “MS Setup Toolkit API Error, Bad Arg 3:AddSectionFiles to CopyList.”
  • “Not enough disk space on target drive while decompressing to [pathname].”
  • “Setup is unable to initialize the setup program. There may be a scripting error.”
  • “Setup is unable to load the installation script file.”
  • “Unable to create a directory under C:\Windows\System. Please check write-access to the directory.”
  • “X:\ unavailable.” (where “X” is the drive letter for your CD-ROM drive)
  • “Device not ready.”
  • “Error reading CD-ROM.”
  • “Error reading device X:\” (where “X” is the drive letter for your CD-ROM drive.)

Many different factors can cause installation problems, including problems with the AutoPlay feature, conflicting start-up items, incorrect data in the Windows registry, and hardware conflicts.

This document can help you to resolve system errors that occur while you use Adobe Director 11.5 on Windows Vista. System errors can manifest in many different ways, including (but not limited to) the following:

• A blank or flickering dialog box
• A frozen cursor or screen
• A blue screen
• An unexpected restart
• An error message such as one of the following:
  • “This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.”
  • “Director caused a General Protection Fault in module “filename”
  • “Director caused an Invalid Page Fault in module “filename”
  • “Application Error.”
  • “Unhandled exception detected. Application will be terminated.”
  • “Illegal Instruction.”
  • “Director has encountered a problem and needs to close.”
  • “Fatal System Error.”
  • A STOP error

Many different factors can cause system errors, including conflicts among device drivers, applications, operating system settings, hardware, and corrupt elements in specific files. Although a system error may occur only when you work with Adobe Director, Director itself may not necessarily be the cause–it may be the only application that uses enough memory or processor cycles to expose the problem.

This document can help you to resolve system errors that occur while you use Adobe Director 11.5 on Windows Vista. System errors can manifest in many different ways, including (but not limited to) the following:

• A blank or flickering dialog box
• A frozen cursor or screen
• A blue screen
• An unexpected restart
• An error message such as one of the following:
  • “This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.”
  • “Director caused a General Protection Fault in module “filename”
  • “Director caused an Invalid Page Fault in module “filename”
  • “Application Error.”
  • “Unhandled exception detected. Application will be terminated.”
  • “Illegal Instruction.”
  • “Director has encountered a problem and needs to close.”
  • “Fatal System Error.”
  • A STOP error

Many different factors can cause system errors, including conflicts among device drivers, applications, operating system settings, hardware, and corrupt elements in specific files. Although a system error may occur only when you work with Adobe Director, Director itself may not necessarily be the cause–it may be the only application that uses enough memory or processor cycles to expose the problem.

• DailyTech – NVIDIA Drivers Caused Lions Share of Early Vista Crashes
  Nvidia caused almost a third of the crashes in early Vista setups.
  (tags: Nvidia Crash Drivers )
• Troubleshoot installation problems with Director 11
  If you’re installing Adobe Director 11 on your Vista machine, there are many potential issues you might face. This document describes some of them, and how to get around them.
  (tags: Adobe Director Install )

Keep reading →

If you’re installing Adobe Director 11 on your Vista machine, there are many potential issues you might face. This document describes some of them, and how to get around them. Keep reading →

Director MX 2004 and Shockwave Player 10 do not officially support Microsoft Windows Vista. Adobe Technical Support will provide troubleshooting suggestions unless it is determined to be a problem with the operating system. Upgrading to Director 11 and Shockwave Player 11 provide support for Microsoft Windows Vista. Director 11 and Shockwave Player 11 were released on March 25th, 2008 and support Microsoft Windows Vista.

• Please refer to the Adobe Store for purchase options for Director 11.
• Please refer to Adobe Shockwave Player to download the latest release.