Consider the following scenario:

• You configure a computer to use the Windows Aero color scheme feature.
• You capture a screen shot by pressing PRINT SCREEN on the keyboard.
• You move or resize the target window while you capture the screen shot.

In this scenario, the screen freezes, and you have to restart the computer.

This problem occurs when the computer is running one of the following:

• Windows Vista that has hotfix 937229 installed
• Windows Vista SP1
• Windows Server 2008

Notes

• When you press PRINT SCREEN to capture a screen shot, the BitBlt function or the StretchBlt function is called.
• If you use an application that calls the BitBlt function or the StretchBlt function, this problem may also occur.

On a Windows Vista-based computer, you can capture a screenshot by pressing PRINT SCREEN on the keyboard. However, the screenshot unexpectedly includes the mouse pointer.

This behavior occurs if the following conditions are true:

• You have configured the computer to use the Windows Aero color scheme feature.
• You either move the window or resize the window while you capture the screenshot.

Note: This behavior may also affect some third-party screen-capture programs such as Camtasia Studio.

The information in this article applies to the following configuration(s):

• ATI Multimedia Center
• All-in-Wonder® X1900 series
• All-in-Wonder® X1800 series
• All-in-Wonder® 2006 Edition series
• All-in-Wonder® X800 series
• All-in-Wonder® X600 series
• All-in-Wonder® 9800 series
• All-in-Wonder® 9700 series
• All-in-Wonder® 9600 series
• Radeon® HD2900 series
• Radeon® HD2600 series
• Radeon® HD2400 series
• Radeon® X1950 series
• Radeon® X1900 series
• Radeon® X1800 series
• Radeon® X1600 series
• Radeon® X1300 series
• Radeon® X850 series
• Radeon® X800 series
• Radeon® X700 series
• Radeon® 9800 series
• Radeon® 9700 series
• Radeon® 9650/9600 series
• Radeon® 9550/9500 series
• Windows Vista 32bit Edition
• Windows Vista 64bit Edition

Symptoms:
TV Capture and Multimedia Center are not available for the All-in-Wonder® and Radeon® VIVO products

The information in this article applies to the following configuration(s):

• ATI Multimedia Center
• All-in-Wonder X1900 series
• All-in-Wonder X1800 series
• All-in-Wonder 2006 Edition series
• All-in-Wonder X800 series
• All-in-Wonder X600 series
• All-in-Wonder 9800 series
• All-in-Wonder 9700 series
• All-in-Wonder 9600 series
• Radeon® X1950 series
• Radeon® X1900 series
• Radeon® X1800 series
• Radeon® X1600 series
• Radeon® X1300 series
• Radeon® X850 series
• Radeon® X800 series
• Radeon® X700 series
• Radeon® 9800 series
• Radeon® 9700 series
• Radeon® 9650/9600 series
• Radeon® 9550/9500 series
• Windows Vista; 32bit Edition
• Windows Vista 64bit Edition

Symptoms:
TV Capture and Multimedia Center not available for the All in Wonder and RADEON VIVO products

In Windows Vista, the address for a Web page may not be included when you use the Snipping Tool to capture a Windows Internet Explorer window.

When you start the Sony VAIO Camera Capture Utility (VCCU) on a Windows Vista-based computer, you may experience any of the following symptoms:

• The camera preview feature displays a blue screen that contains no video from the camera.
• The camera preview feature displays a black screen.
• The Sony VAIO Camera Utility does not automatically start as expected when you start the VCCU.

When you run Microsoft Windows Movie Maker on a Microsoft Windows Vista-based computer, Windows Movie Maker may incorrectly detect the mode of a digital video camera. This behavior can interfere with publishing to tape or video capture.

Typically, digital video cameras have three or four modes of operation. These modes frequently include the following modes:

• Camera
• Off
• VCR
• Memory

The details of these modes vary by manufacturer. However, most cameras provide the same functionality. When you change modes, Windows automatically detects the mode of the device.

Consider the following scenario. You have multiple digital video cameras that are turned on and connected to a Microsoft Windows Vista-based computer. You try to import a video clip from a selected device. In this scenario, you cannot capture the video clip from the selected device. Additionally, you receive the following error message:

The import device is not responding. Make sure only one device is connected to the computer. Then turn the import device off, turn it on again, and then try to import again.

When you use Microsoft Movie Maker in Microsoft Windows Vista to try to publish a video file of a recorded screen capture, the progress bar continues to increment. However, the publishing process never finishes. For example, this problem may occur if you use Microsoft Office Live Meeting to record the screen capture.

While the old ‘Prnt Scrn’ still works in Vista to capture the entire screen to the clipboard, you then need to paste that image into a program so you can grab the part you want, and save it to disk. Vista’s new Snipping Tool simplifies this task.
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