When you try to perform a full backup on a Windows Vista-based computer, you may receive one of the following error messages before the backup of the first drive is complete:

The request could not be performed because of an I/O device error (0×8007045D)
Please rerun backup once issue is resolved.
The request could not be performed because of an I/O device error (2147943517)
Please rerun backup once issue is resolved.

Note: Error codes 2147943517 and 0×8007045D both represent the same “ERROR_IO_DEVICE” error.

Consider the following scenario:

• On a Windows Vista-based computer (computer A), you perform a full backup to an external drive.
• You connect the external drive to another Windows Vista-based computer (computer B).
• On computer B, you try to restore from the full backup on the external drive.

In this scenario, you receive the following error message:

Windows was not able to find any backup sets on [DRIVE] for the following reason:
The system cannot find the file specified. (0×80070002)
Verify that this location is valid and contains backups or try a different location.

Note: For example, the external drive may be a universal serial bus (USB) disk drive or a file share.

When you try to perform a backup operation on a Windows Vista-based computer, you may experience the following symptoms:

• You may receive the following error message:
  

  Windows could not find backup devices on your computer. The following information might explain why this problem occurred:

  Incorrect function. (0×80070001)

  Please close the backup application and try again.

  This issue occurs when you click Complete PC Backup in the Backup and Restore Center dialog box and then you click Create a backup now.

• You may receive the following error message:
  

  Your backup configuration is not valid. Review your backup settings. (0×81000029).

  This issue occurs when you click Back Up Files in the Backup and Restore Center dialog box and then you select the hard disk as the location to save the backup.

Problems with Vista’s Backup and Restore technology? There’s a group waiting to help you! Keep reading →

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Consider the following scenario:

• You are running a Windows Vista-based computer that has a Windows Recovery Environment (WinRE) recovery partition.
• The recovery partition is not hidden.
  Note: Hidden partitions are type 0×27.
• The recovery partition is marked as active.
• You try to restore an image by using Windows Complete PC Backup and Restore.

In this scenario, the image is not successfully restored.

When you use the Backup and Restore Center on a Windows Vista-based computer that has the Turkish Language Pack installed, you receive the following error message when you back up files to a storage device that is larger than 2 gigabytes. For example, you receive this error message when you back up files to an external hard disk, to an optical drive, to a USB flash drive, to a personal media drive, or to a Secure Digital (SD) card that is larger than 2 gigabytes:

Backup could not complete successfully.
Backup is continuing.

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