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ITsVISTA KB-Link: KB2655104

“0x0000001E” Stop error on a computer that is running an x64-based version of Windows Vista SP2 or of Windows Server 2008 SP2

A computer that is running an x64-based version of Windows Vista Service Pack 2 (SP2) or of Windows Server 2008 SP2 crashes when you do one of the following:

  • Restart the computer
  • Restart the computer and then access the computer immediately by using Remote Desktop Protocol (RDP)

When this issue occurs, you receive the following Stop error message:

STOP: 0x0000001E : (ffffffffc0000005, fffff8000253254e, 0, ffffffffffffffff)
KMODE_EXCEPTION_NOT_HANDLED

There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB2655104.

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