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ITsVISTA KB-Link: KB2592339

“0x0000007f” Stop error or system stops responding on a computer that is running Windows Server 2008 R2, Windows 7, Windows Vista or Windows Server 2008 when you connect to it by using the RDP protocol

When you connect to a computer that is running Windows Server 2008 R2, Windows 7, Windows Vista or Windows Server 2008 by using the RDP protocol, the computer stops responding or you receive the following Stop error message:

STOP: 0x0000007F (0×0000008, parameter2, parameter3, parameter4)

Notes:

  • The parameters in this Stop error message may vary, depending on the configuration of the computer. However, the first parameter is always 0×0000008.
  • Not all “0x0000007F” Stop errors are caused by this issue.

For example, you have deployed a Microsoft Virtual Desktop Infrastructure (VDI) environment in a network. You log on to a virtual machine that is running Windows Server 2008 R2, Windows 7, Windows Vista or Windows Server 2008 in the VDI environment. In this situation, the virtual machine stops responding or you receive the Stop error message.

There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB2592339.

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