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ITsVISTA KB-Link: KB2555392

Garbled printouts after the first page if subsetted fonts are used in Windows 7, in Windows Vista, in Windows Server 2008 R2 or in Windows Server 2008

Consider the following scenario:

  • You have a computer that is running one of the following operating systems:
    • Windows Vista
    • Windows Server 2008
    • Windows 7
    • Windows Server 2008 R2
  • You create a print queue, and then you enable the Enable advanced printing features option on the computer.
  • You print a multiple-page document. The document uses fonts that support subsetted fonts.

In this scenario, some text is printed garbled on the pages that are after the first printed page.

There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB2555392.

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