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ITsVISTA KB-Link: KB2531771

“0x0000007F” Stop error when you try to wake the computer from Sleep (S3) mode if you use offline files in Windows Vista or in Windows Server 2008

Assume that you use offline files (client-side caching) on a computer that is running Windows Vista or Windows Server 2008. In this situation, the computer may crash when you try to wake the computer from Sleep (S3) mode. Additionally, you receive a Stop error message that resembles the following:

STOP: 0x0000007F (parameter1, parameter2, parameter3, parameter4)


  • Not all “0x0000007F” Stop errors are caused by this issue.
  • Parameters in this Stop error message may vary, depending on the configuration of the computer.
  • This issue occurs if no network connection is available when you wake the computer.
  • This issue may be more likely to occur if the computer has remembered connections to Distributed File System (DFS) shares that contain offline files.
There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB2531771.

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