VSS-based system state backup fails after you uninstall or upgrade a program in Windows Vista or in Windows Server 2008
Consider the following scenario:
- You have a computer that is running Windows Vista or Windows Server 2008.
- You uninstall or upgrade a program that is installed on the computer.
- You perform a system state backup operation by using a Volume Shadow Copy Service-based (VSS-based) backup utility.
For example, you perform a system state backup by using IBM Tivoli Storage Manager (TSM).
In this scenario, the system state backup operation fails.
Note: If the backup utility adds logging or events when this issue occurs, the logging or events indicate that some system state files are missing.
For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB2523459.