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ITsVISTA KB-Link: KB2511992

WHEA request does not disable the processing of machine check errors in a 32-bit version of Windows Server 2008 or of Windows Vista

Consider the following scenario:

  • You have a computer that is running a 32-bit version of Windows Server 2008 or of Windows Vista.
  • You enable the Windows Hardware Error Architecture (WHEA) feature.
  • You send a WHEA request to disable the processing of machine check errors.

In this scenario, the operating system incorrectly polls hardware for machine check errors.

Note: This issue does not occur on a computer that is running a 64-bit version of Windows Vista or of Windows Server 2008.

There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB2511992.

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