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ITsVISTA KB-Link: KB2534452

You have problems after you resume a Windows Vista-based computer from sleep or from hibernation

After you resume a Windows Vista-based computer from sleep or from hibernation, you have one or more of the following problems:

  • A device crashes or no longer works correctly. There may be a yellow exclamation mark next to the device in Device Manager. Or, the device may not appear in Device Manager. The device may be a fingerprint reader, a Windows Media Center remote control, an optical drive, a FeliCa reader, or some other device.
  • After you resume the computer, you use the Safely Remove Hardware option to remove a device on a portable Windows Vista-based computer. However, in this situation, you cannot reconnect the device. After this problem occurs, the computer may crash when you try to shut it down or to restart it.
  • When you connect a USB device, you receive a “Stop 0x7e” error message that resembles the following:

    STOP 0x1000007E
    usbhub.sys
    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

  • You receive a Stop error message that resembles the following:

    STOP 127
    PAGE_NOT_ZERO_NVIDIA_USB

    This error occurs on a Windows Vista-based computer that has 2 gigabytes (GB) or more of RAM and an NVIDIA nForce EHCI controller.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB2534452.

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