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ITsVISTA KB-Link: KB2518423

Remote Procedure Call (RPC) service crashes in Windows Server 2008 or in Windows Vista

On a computer that is running Windows Server 2008 or Windows Vista, the Remote Procedure Call (RPC) service crashes. When this issue occurs, the following events are logged in the System log and in the Application log:

Log Name: System Source: Service Control Manager Date: <Date & Time> Event ID: 7031 Task Category: None Level: Error Keywords: Classic User: N/A Computer: <computer name> Description: The Remote Procedure Call (RPC) service terminated unexpectedly. It has done this <n> time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine. Log Name: Application Source: Application Error Date: <date & time> Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: <computer name> Description: Faulting application name: svchost.exe_RpcSs, version: <version number>, time stamp: <time stamp> Faulting module name: rpcss.dll, version: <version number>, time stamp: <time stamp> Exception code: 0xc0000005 Fault offset: <memory address> Faulting process id: <id> Faulting application start time: <time> Faulting application path: C:\Windows\system32\svchost.exe Faulting module path: c:\windows\system32\rpcss.dll Report Id: <GUID>

There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB2518423.

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