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ITsVISTA KB-Link: KB2408168

A connection to a load-balancing Exchange mailbox from an Outlook client fails on a computer that is running Windows Vista, Windows Server 2008, Windows 7, or Windows Server 2008 R2

Consider the following scenario:

  • You run a Microsoft Outlook client in one of the following operating systems:
    • Windows Vista
    • Windows 7
    • Windows Server 2008
    • Windows Server 2008 R2
  • You configure the Outlook client to connect to a Microsoft Exchange mailbox on the node of a load-balancing server.

In this scenario, the connection to the Exchange mailbox from the Outlook client fails.

There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB2408168.

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