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ITsVISTA KB-Link: KB2286188

Stop error when you try to wake the computer up from or try to enter hibernate (the S4 power state) or standby (the S3 power state) in Windows Vista or in Windows Server 2008: “Stop 0x0000003B SYSTEM_SERVICE_EXCEPTION”

Consider the following scenario. You have a computer that is running Windows Vista or Windows Server 2008. When you try to wake the computer up from hibernate (the S4 power state) or standby (the S3 power state), or you try to enter hibernate or standby, the operating system may crash. Additionally, you may receive a Stop error message that resembles the following:

Stop 0x0000003B (parameter1, parameter2, parameter3, parameter4)
SYSTEM_SERVICE_EXCEPTION

This problem occurs when you perform the Windows Logo Kit (WLK) 1.5 tests against the Bluetooth adapters on the computer.

There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB2286188.

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