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ITsVISTA KB-Link: KB2391536

An application or service that receives event log information by using a WMI interface stops responding in Windows Server 2008 or in Windows Vista

Consider the following scenario:

  • You run an application or service on a computer that is running Windows Server 2008 or Windows Vista.
  • The application or service subscribes to some specific events in the Event Log service.
  • The application or services uses a Windows Management Instrumentation (WMI) interface to receive the event notifications.

In this scenario, the application randomly stops responding. After the issue occurs, users do not receive event log-related information from the WMI interface.

There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB2391536.

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