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ITsVISTA KB-Link: KB2231728

You cannot open a shared file that is hosted on a Windows Server 2008-based or Windows Vista-based computer

Consider the following scenario:

  • You have a computer that is running Windows Server 2008 or Windows Vista.
  • You share some files on the computer.
  • The computer is under a heavy load situation.
  • You open a shared file, and you make some changes from a remote computer.
  • You close the shared file, and then you try to open it again.

In this scenario, you receive an “access denied” error.

There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB2231728.

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