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ITsVISTA KB-Link: KB2251177

You cannot access shared files or shared printers from a computer that is running Windows Vista or Windows Server 2008

Consider the following scenario. You have a computer that is running Windows Vista or Windows Server 2008. From this computer, you try to access shared files or shared printers that are hosted on a remote computer. However, the access operation becomes unresponsive.

Notes

  • When this issue occurs, you cannot access shared files or shared printers that are hosted on any remote computers.
  • The collected network trace indicates that the Server Message Block (SMB) Version 2 protocol is used to access shared files or shared printers.
There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB2251177.

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