Stop error in Windows Vista and in Windows Server 2008 when you try to print a document: “0x0000003B” or “0x0000007f”
On a computer that is running Windows Server 2008 or Windows Vista, you receive one of the following Stop error messages when you try to print a document.
Stop 0x0000003B (parameter1, parameter2, parameter3, parameter4) SYSTEM_SERVICE_EXCEPTION
Stop 0x0000007f (0×00000000, parameter2, parameter3, parameter4) UNEXPECTED_KERNEL_MODE_TRAP
- The parameters in these error messages vary, depending on the configuration of the computer.
- Not all “0x0000003B” and “0x0000007f” Stop error messages are caused by this problem.
Additionally, the computer may restart automatically.
For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB979762.