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ITsVISTA KB-Link: KB982334

A smartcard application cannot read information from some smartcards on a computer that is running Windows Vista or Windows Server 2008

On a computer that is running Windows Vista or Windows Server 2008, you use an application together with a smartcard reader to read information from smartcards. However, the application cannot retrieve information from the smartcards. When this issue occurs, the application does not work correctly. Additionally, the application may stop responding. For example, you may encounter this issue when you use ActivClient.

There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB982334.

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