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ITsVISTA KB-Link: KB982327

“STOP: 0x0000000A IRQL_NOT_LESS_OR_EQUAL” Stop error message when you try to put the computer into hibernation (S4) in Windows Vista or in Windows Server 2008

You have a computer that is running Windows Vista or Windows Server 2008. When you try to put the computer into hibernation (S4) mode, the system may crash. Additionally, you receive a Stop error message that resembles the following:

STOP: 0x0000000A ( parameter1, parameter2, parameter3, parameter4)

This issue may occur when you have some third-party storage miniport drivers installed on the computer.


  • The parameters in the Stop error message may vary, depending on the configuration of the computer.
  • Not all “STOP: 0x0000000A” error messages are caused by this issue.
There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB982327.

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