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ITsVISTA KB-Link: KB2027593

The new printer status is “Offline” after you delete a print queue and then restart a Windows-based computer

Consider the following scenario:

  • You delete a print queue while it is in an Offline status.
  • You add a new print queue that has the same name as the old print queue.
  • You restart the computer.

In this scenario, the status of the new print queue is displayed as Offline.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB2027593.

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