The Storage Explorer Microsoft Management Console (MMC) snap-in window crashes on a computer that is running Windows Vista or Windows Server 2008 when you use the snap-in to monitor HBA status
Consider the following scenario:
- You have a computer that is running Windows Server 2008.
- A Fibre Channel host bus adapter (HBA) is installed on the computer.
- You open the Storage Explorer Microsoft Management Console (MMC) snap-in window to monitor the HBA status and the performance statistics on a computer that is running Windows Server 2008 or Windows Vista.
When you use a Storage Explorer MMC snap-in on a computer that is running Windows Vista, the computer must have Remote Server Administration Tools (RSAT) installed.
In this scenario, the Storage Explorer MMC snap-in window stops responding at the “Gathering SAN information” stage. When you click the window, it crashes.
For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB980941.