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ITsVISTA KB-Link: KB976538

File corruption may occur if you run a program that uses a file system filter driver in Windows 7, Windows Server 2008 R2, Windows Vista, or Windows Server 2008

You run a program that uses a third-party file system filter driver. If the file system filter driver changes file data, you may encounter a file corruption issue.

This issue occurs in the following operating systems:

  • Windows 7
  • Windows Server 2008 R2
  • Windows Vista
  • Windows Server 2008

For example, you run an encryption program on a computer that is running Windows Vista. This encryption program uses a file system filter driver that changes file data. In this example, file corruption may occur when you start Windows Mail. Additionally, you may receive an error message that resembles the following:

The message store has been corrupted by an application external to Windows Mail.
Windows Mail has been able to successfully recover from this corruption. (0×00000000)

Note: The symptoms that you experience may vary, depending on the implementation of the filter driver and the program that access file data.

There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB976538.

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