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ITsVISTA KB-Link: KB976266

A computer stops responding when you try to access a network share file and when the computer is running Windows vista or Windows Server 2008

Consider the following scenario:

  • You have a computer that is running Windows Vista or Windows Server 2008.
  • Client-side caching is disabled on the computer.
  • You try to open a network share file on the computer.

In this scenario, the computer stops responding.

There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB976266.

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