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ITsVISTA KB-Link: KB982116

Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

Your CD drive or DVD drive is missing or not recognized by Windows or other programs, so you cannot play or access a CD or DVD. This issue might have occurred after you installed, uninstalled, or updated a program or Windows Vista.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB982116.

Fix It
Microsoft has a way to automatically fix this problem, click the "Fix It" image to go to the Knowledge Base page that contains the download.

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