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ITsVISTA KB-Link: KB979551

Error message when you start a computer that is running Windows Vista or Windows Server 2008 from an iSCSI device by using CHAP authentication: “Stop 0x0000000A”

Consider the following scenario:

  • You have a computer that is running Windows Vista or Windows Server 2008.
  • You start the computer from an Internet SCSI (iSCSI) device by using Challenge Handshake Authentication Protocol (CHAP) authentication on a network adapter.
  • You configure a second network adapter for an iSCSI start without using CHAP authentication.

In this scenario, when you start your computer, you receive a Stop error message that resembles the following:

*** Fatal System Error: 0x0000000A (parameter 1, parameter 2, parameter 3, parameter 4)


  • The four parameters in the Stop error message vary, depending on the configuration of the computer.
  • Not all “Stop 0x0000000A” error messages are caused by this problem.
There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB979551.

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