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ITsVISTA KB-Link: KB979385

Error message when you try to add a 32-bit printer driver on a 64-bit printer server: “The folder you specified doesn’t contain a compatible software driver for your device”

When you try to add one or more 32-bit printer drivers on a 64-bit printer server, you receive the following error message:

The folder you specified doesn’t contain a compatible software driver for your device.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB979385.

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