The Storage Explorer MMC snap-in window crashes if a Fibre Channel HBA is installed in Windows Vista or in Windows Server 2008
Consider the following scenario:
- A Fibre Channel host bus adapter (HBA) is installed on a computer that is running Windows Server 2008.
- You open the Storage Explorer Microsoft Management Console (MMC) snap-in window to monitor the HBA status and the performance statistics by using a computer that is running Windows Server 2008 or a Windows Vista. This computer has Remote Server Administration Tools (RSAT) installed.
In this scenario, the Storage Explorer MMC snap-in window stops responding at the Gathering SAN information window. If you click the window, it crashes, and the following event is added to the Application log:
Log Name: Application
Source: Application Error
Event ID: 1000
Task Category: Application Crashing Events
Computer: computer name
Faulting application name: mmc.exe, version: version number, time stamp: time stamp
Faulting module name: ntdll.dll, version: version number, time stamp: time stamp
Exception code: 0xc0000374
For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB978344.