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ITsVISTA KB-Link: KB976988

You cannot print to a Unix Print Server by using an SSL (HTTPS) connection

Consider the following scenario:

  • In a network environment, you configure a Unix Print Server to accept SSL connections.
  • The Unix Print Server requires Kerberos authentication for the incoming connections.
  • You have a client computer that is running Windows Vista or Windows Server 2008.
  • You try to print from this client computer by using an SSL (HTTPS) connection.

In this scenario, the print job may fail. Specifically, if this print job contains data that is larger than 64 kilobytes (KB).

Note: This issue does not occur if you print from a client computer that is running Windows XP or Windows Server 2003.

There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB976988.

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