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ITsVISTA KB-Link: KB977675

A computer that is running Windows Vista or Windows Server 2008 stops responding at a black screen early in the startup process

When you start a computer that is running Windows Vista or Windows Server 2008, it stops responding at a black screen early in the startup process.

There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB977675.

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