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ITsVISTA KB-Link: KB977611

After you apply a GPO to redirect a folder to a new network share, the redirected folder is empty on client computers that are running Windows Vista or Windows Server 2008

Consider the following scenario:

  • As a domain administrator, you apply a Folder Redirection Group Policy object (GPO) to redirect a folder to a network share. For example, you redirect the “Documents” folder.
  • You the Folder Redirection GPO to specify a new network share. Additionally, the new network share targets the same physical location as the existing network share.
  • When you change the Folder Redirection GPO, you click to select the Move the contents of to the new location check box.
  • You apply the Folder Redirection GPO to the domain users and to the client computers.
  • A domain user logs on to a client computer that is running Windows Vista or Windows Server 2008.

In this scenario, the domain user finds that the redirected folder is empty.


  • This issue typically occurs when you redirect a folder to a Distributed File System (DFS) link.
  • For more information about how to configure the Folder Redirection GPO, see the More information section.
There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB977611.

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