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ITsVISTA KB-Link: KB974711

A Windows Vista or Windows Server 2008-based computer crashes when an application sends an I/O request to a USB-based CD-ROM drive

Consider the following scenario:

  • You have a computer that is running Windows Vista or Windows Server 2008.
  • A USB-based CD-ROM drive is connected to the computer.
  • An application sends an input/output (I/O) request IOCTL_SCSI_PASS_THROUGH_DIRECT to the CD-ROM drive.

In this scenario, the computer crashes. Additionally, you may receive a Stop error message on a blue screen. The Stop error message resembles the following:

STOP 0x000000D1, (parameter1. parameter2, parameter3, parameter4)

There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB974711.

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